Mandatory Registration for Supported Independent Living (SIL) Providers – What Participants and Providers Need to Know 

The NDIS Quality and Safeguards Commission has introduced mandatory registration requirements for providers delivering Supported Independent Living (SIL) supports. 

These changes will affect both participants receiving SIL supports and the providers delivering those services. At Trinity Plan Management, we are monitoring these changes closely and preparing our processes to ensure claims continue to be managed in accordance with NDIS requirements. 

What Is Changing? 

From 1 July 2026, providers delivering Supported Independent Living (SIL) supports will be required to be registered with the NDIS Quality and Safeguards Commission. 

Existing unregistered SIL providers who are already delivering supports before 1 July 2026 can continue to operate during the transition period, provided they submit an application for registration by 1 October 2026. 

Providers commencing SIL services after 1 July 2026 will generally need to be registered before delivering those supports.  

Providing Supported Independent Living (SIL) without the required registration is a serious matter. 

According to the NDIS Quality and Safeguards Commission, if a provider delivers Supported Independent Living supports on or after 1 July 2026 without being registered, they may breach the NDIS Act. The maximum penalty is two years’ imprisonment, a fine of 120 penalty units, or both. 

Existing providers who are transitioning to mandatory registration should ensure they submit their application within the required timeframes and keep participants and support teams informed of their registration status. 

Providers whose registration application is unsuccessful should seek advice regarding their obligations before continuing to deliver SIL supports. 

At Trinity Plan Management, we encourage SIL providers to provide evidence of their registration, or evidence that an application has been lodged under the approved transition arrangements, so that we can maintain accurate records and support the continuity of services for participants 

What Providers Need to Know 

If you currently provide Supported Independent Living services, we encourage you to: 

  • Familiarise yourself with the mandatory registration requirements issued by the NDIS Quality and Safeguards Commission. 
  • Ensure that your registration application is submitted within the required timeframes. 
  • Keep participants and support teams informed of your registration status. 
  • Notify Trinity Plan Management if you are transitioning to registration and provide evidence that your application has been lodged. 
  • Advise us as soon as you are notified of the outcome of your application. 

For registered providers, we encourage you to provide your registration details and include your registration number on invoices relating to SIL supports where possible. 

Documentation and updates regarding registration status can be emailed to claims@trinityplanmanagement.com.au and will be retained on file to support our compliance processes. 

What Participants and Families Need to Know 

Participants receiving Supported Independent Living supports do not need to take any immediate action. 

However, participants and nominees may wish to: 

  • Ask their SIL provider whether they have registered or have applied for registration. 
  • Keep in contact with their support coordinator, Local Area Coordinator and plan manager regarding any changes that may affect their supports. 
  • Ensure that their support team is aware of any concerns relating to continuity of services. 

At this stage, participants should continue to receive supports as usual while providers work through the transition arrangements. 

What Trinity Plan Management Will Be Doing 

As these reforms are implemented, Trinity Plan Management will continue to monitor guidance issued by the NDIS Quality and Safeguards Commission and the NDIA. 

To support compliance and continuity of services, we will: 

  • Maintain records of the registration status of SIL providers. 
  • Request evidence of registration from registered SIL providers. 
  • Request evidence that an application for registration has been lodged where providers are transitioning under the approved arrangements. 
  • Encourage providers to notify us promptly when their registration application has been approved. 
  • Review and update our internal processes as further guidance becomes available. 
  • Continue working collaboratively with participants, nominees, support coordinators and providers to minimise disruption to supports. 

For SIL services delivered after 1 October 2026, we expect providers to be able to demonstrate either: 

  • Registration with the NDIS Quality and Safeguards Commission; or 
  • That they have lodged an application under the approved transition arrangements and are awaiting the outcome of that application. 

Providing this information early will help support timely claim processing and continuity of supports for participants. 

As further guidance is released by the NDIS Quality and Safeguards Commission and the NDIA, our internal processes may be updated to ensure claims continue to be processed in accordance with applicable NDIS requirements. 

Our focus remains on supporting participants, working collaboratively with providers and ensuring claims are managed in accordance with the evolving NDIS framework. 

This article has been prepared using information published by the National Disability Insurance Agency (NDIA) and the NDIS Quality and Safeguards Commission. 

The information contained in this article is current at the time of publication (15-06-2026). As the NDIS Quality and Safeguards Commission and the NDIA continue to release further guidance regarding mandatory registration requirements, Trinity Plan Management will review and update its processes accordingly.